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Remote IT Support
Troubleshooting and maintenance for computers, servers, switches, firewalls, VPNs and other critical business technology.
Support & Maintenance
DGIT Advisor provides professional managed IT, Microsoft 365 administration, cybersecurity, networking, cloud backup, disaster recovery and independent technology assessments designed around your organization's real-world requirements.
From day-to-day support to cloud infrastructure, cybersecurity and independent assessments, DGIT Advisor provides practical technology solutions focused on reliability, security and continuity.
Troubleshooting and maintenance for computers, servers, switches, firewalls, VPNs and other critical business technology.
Microsoft 365 administration, cloud migration, identity management, MFA, security, compliance and Azure integration.
Managed endpoint protection, firewall security, network segmentation and security controls designed to reduce business risk.
Automated and monitored backups for Microsoft 365, SharePoint, OneDrive, servers and workstations, including recovery planning.
Professional management of firewalls, switches, wireless networks, VPNs and secure remote-access infrastructure.
Planning, technology, documentation and recovery strategies designed to help maintain critical business operations during and after a disruption.
Business continuity is more than having a backup. It is the planning, technology, procedures, documentation and recovery strategy required to keep critical business operations functioning during — and after — a disruption.
Hardware failures, cyberattacks, Internet or power outages, damaged facilities, unavailable personnel and cloud-service interruptions can all affect an organization's ability to serve customers and conduct business. DGIT Advisor helps identify these risks, determine which systems and services are critical, and develop practical strategies for maintaining operations and recovering within acceptable timeframes.
Review the technology environment, identify critical systems and dependencies, and locate areas where interruptions could have the greatest impact.
Evaluate backup systems, retention, off-site protection and restoration procedures and identify areas requiring improvement.
Establish RTO and RPO requirements and determine the order in which critical systems should be restored following an incident.
Review servers, networking, Internet connectivity, firewalls, power protection and cloud services for potential single points of failure.
Incorporate cybersecurity incidents into the continuity plan so defined procedures exist when systems or accounts are compromised.
Assess dependencies on email, documents, collaboration and authentication and how an interruption could affect business operations.
Document systems, services, contacts, dependencies and practical recovery procedures required during an incident.
Assist with backup restoration testing, recovery exercises and periodic reviews to confirm that the plan continues to meet organizational needs.
Revisit continuity requirements as employees, systems, vendors, locations and business priorities change.
The objective is not to eliminate every possible disruption. It is to ensure the organization has considered the risks, identified what is required to keep operating, established acceptable recovery timeframes and documented what should happen when something fails.
What could interrupt our business? What do we need to keep operating? How quickly do we need it back? What will we do when something fails?
Good technology support is about more than fixing computers. It requires understanding your organization, protecting your information and building a dependable long-term relationship.
Proven technology, professional practices and dependable support.
Problems are addressed with a focus on reducing disruption and downtime.
Clear recommendations without unnecessary complexity or jargon.
Recommendations based on what your organization actually requires.
Responsible handling of systems, credentials and business information.
Communication and customer service remain central to every engagement.
Whether you're looking for ongoing IT support, considering a change in providers or simply want an independent assessment of your current technology, you can start with our short inquiry form or schedule an online consultation.